OBJECTIVE

Full-time & challenging employment as an IT Technician.

QUALIFICATIONS

• Complete software/hardware troubleshooting, diagnosis, repair & maintenance of Windows OS PCs

- Windows XP Service Pack 2 OS installation in 23 minutes with all current hot fixes pre-installed.

- Virus & malware detection, removal, and Anti virus setup.

• TCP/IP home networking diagnosis, repair & maintenance

- DSL & cable modems.

- Wired & WiFi routers.

- Cat 5 wiring.

• On-site customer relations & sales.

- Friendly interaction with customers.

- Sales of PC related hardware & software.

- Explaining complex PC concepts to customers in plain English.

PROFESSIONAL

EXPERIENCE

On-site PC Repair Technician

Friendly Computers St. Charles, MO. Mar. 2006 – Nov. 2006

• On-site PC diagnosis & Repair.

• Tutoring customers about their PCs

• Software & Hardware sales

PC Technician

RCM Technologies Missouri & Illinois Nov. 2005 – Mar. 2006

• Several 1-day projects subcontracting for Dell Computers.

• Installation & Setup of new Dell PCs

EDUCATION

Computer Technologies

Vatterott College St. Ann, MO. 2003 - 2004